Privacy Policy

Last Updated: November, 27th, 2025

Masaru Media (“Masaru Media,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, use our services, or communicate with us by phone, email, or SMS.

1. Information We Collect

We may collect the following types of information:

  • Contact Information: name, email address, phone number, business name, and other details you provide through forms or bookings.

  • Service Information: details about the services you request or purchase, onboarding forms, and communications with our team.

  • Usage Data: basic analytics such as pages visited, time on site, device type, and browser type (collected via cookies or similar technologies).

  • SMS Data: if you opt in to receive text messages, we collect your mobile number, opt-in status, and message history for compliance and support.

2. How We Use Your Information

We use your information to:

  • Provide and improve our services.

  • Respond to inquiries and support requests.

  • Send appointment confirmations and reminders.

  • Send account/onboarding updates and service notifications.

  • Send marketing messages and business updates only when you have opted in.

  • Maintain security and prevent misuse of our services.

3. SMS / Text Messaging Consent

If you opt in to receive SMS messages from Masaru Media, you may receive messages including marketing updates, appointment reminders, account notifications, and lead/request confirmations. Message frequency varies based on your activity.

  • Opt-Out: You can cancel SMS messages at any time by replying STOP.

  • Help: Reply HELP for assistance.

  • Rates: Message and data rates may apply.

  • Consent: SMS consent is not a condition of purchase.

4. How We Share Your Information

We do not sell your personal information. We may share information only in these limited cases:

  • Service Providers: with trusted vendors who help us operate our business (e.g., CRM, email, scheduling, analytics, SMS delivery platforms). They may access data only to perform services for us.

  • Legal Requirements: if required to comply with law, regulation, court order, or to protect rights and safety.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. HighLevel Support Portal+1
Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services. HighLevel Support Portal+1

5. Cookies & Tracking

We may use cookies or similar technologies to improve site performance and user experience. You can disable cookies through your browser settings, though parts of the site may not function properly.

6. Data Security

We use reasonable administrative, technical, and physical security measures to protect your information. No method of transmission is 100% secure, so we cannot guarantee absolute security.

7. Your Rights & Choices

You may request to access, correct, or delete your personal data by contacting us. You can also unsubscribe from marketing emails at any time using the link in the email.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy, contact us:

Masaru Media
Email: mediamasaru@gmail.com
Phone: +1(210)788-4568
Website: Contact